About 3 monts ago they changed my plan without my authorization then added $30 month for sidekick services. I dont own a sidekick, plus some web feature for another phone for an additional amount. When I inquired Customer service and asked the to provide me with proof that I authorized these changes, they became very hostile. To add insult, they even admited that I never utilized or accessed these services, but would not refund/credit me the money. What a greasy group!! I have never sued anyone in my life, but gosh, if there is any class action suit in Wisconsin pertaining to this, let me know. read full review »