Metro PCS, service is horrible. When I am in my apartment, calls either drop or phone breaks up. Today I received four phone calls not once did my phone ring and all four calls went to voice mail. But my main complaint is the customer service. I called customer service good luck trying to get a customer service representative on the line. Better yet, when you are on hold the automated system is in spanish! I speak Spanish, but not everyone else does! it should be in english. and the customer service reps sound like robot, every five second... read full review »