Here is a letter I had sent to the USPS inspector's office and the Bell facility in California: To Whom It May Concern, On July 31st, 2010 I mailed out a package media mail delivery (tracking no. 03093220000122000125). The Amazon.com customer never received the package which was supposed to reach Maryland. According to the confirmation-tracking number, it left the Bell facility (East Los Angeles) and apparently never reached its destination. It is now September 3, 2010 and she never got her book. The customer filed a claim against... read full review »