I called these guys and it been a month and they haven't done a single thing. There strategy seems to be to just give you the round around in the hopes that you will eventually give up. DO NOT EVER BUY AN EXTENDED WARRANTY FROM THESE GUYS! I also spoke with one of there supervisors and he assured me he would call be back guess what? It never happened, now an entire month has passed and here I am once again waiting on the phone being told their customer service is busy. Expect to wait a least 15 minutes before you talk to anyone and... read full review »