I purchased a headboard for my 7-year-old daughter n June 2010. As I disassembled the pieces, I realized that a leg to the headboard was missing. I immediately contact customer service who mentioned that it would be shipped and ready in a month which would have been July. Patiently, I waited but after a month and no contact from the company, I contacted them again. This time the customer service reps insisted on calling me back as they attempted to contact the vendor for the piece. After three reps not returning my call, I called back to speak... read full review »