I read all the complaints against West Coat Vinyl and should have heeded the warnings. The one good thing is that the windows have a lifetime guarantee on the. Trust me, the second anything goes wrong I will be hounding them. The sales pitch was that they will come in, replace the windows and replace any trim that needs to be fixed. They replace the windows alright, but the trim... Rather than chip away at the window sill so the windows could slide in from the outside, they installed them from the inside, resting them on the inner window... read full review »