Paid for an extra-long mattress on Tuesday 8/31/10 and was told to pick it up on Thursday 9/2/10. After getting off work and arranging to borrow a pick-up, I was greeted with the statement "Oh, I meant to call you", to which I replied "That is not the same thing as actually calling me". After a great deal of consternation, I stated I wanted my money back. I was then told a credit would take two weeks to process. After I left, I realized that was simply not a true statement. She had my order confirmation with the signed... read full review »