Where do I start. For the last 2 years I have been using them to ship orders of custom invitations to people all across the United States. Until this summer, I have had very little problems. Just to put this in perspective, they have lost 5 of the 7 packages I mailed in the last 7 days. One of them was an overnight package. They also were supposed to deliver an overnight package, that was guaranteed the next day by 3 p.m., to California. The lady paid for the service. I looked at usps.com and it stated that it was guaranteed by the next day... read full review »