I have purchased numerous silver items from Pottery Barn, including jewelery boxes and picture frames. Within a fairly short amount of time, the silver items started to turn pink despite following the cleaning instructions not to use any chemical, but only soft cloth. When I phoned Pottery Barn and spoke with Jeanette, she indicated they had no remedy for this problem and they would provide no recourse. Don't waste your money on their product. I have previously purchased many items through Pottery Barn and am disappointed in their product and service. I will no longer be a customer of Pottery Barn. read full review »