This concerns fraudulent charges for two nights - two rooms on my visa account that the Holiday Inn Express Ohio State University Area Hotel added to my account without authorization. I did not stay at this hotel from July 31st to August the 2nd 2010. My confirmation number was for August the 13th to August the 15th and was made online. I made several attempts to have the hotel correct the billing and the Guest Service Manager, Karinn Knight, refused to remove the $567.41 fraudulent charge that they hotel added on to my account. read full review »