Duke Energy is the worst company EVER for customer service. My service was disconnected because of them sending me estimated bills, and then enrolling in the most affordable payment plan (which was still 280 bucks on top of my current month usage), which i could not afford. My bill was 1859 dollars which was all paid in full, along with a reconnection fee, and a deposit 2 DAYS AGO!!! i still have no power. Everytime i call, the CSR gets more and more rude. They keep claiming that someone has come by, but no one is home, so they close out the... read full review »