Wow. After being a loyal 5 year customer of AT&T wireless, I think it's time for my wife and I to take our business elsewhere. Long story short: Sept 5 2010: Called to order a new Palm phone to replace my Blackberry that had just died. Spoke to a very polite, very hard to understand Indian woman. Everything I said, I had to say twice, everything she said, she had to say three times. I eventually asked for another sales rep. 5 minutes on hold later, I get another Indian woman. She was much clearer so I decided to stick... read full review »