I am computer illiterate and am having problems with netspend.com i.e. prepaid visa account. several unauthorized charges from Family Save. Com & Family Care. Com have been made to my account and I cannot find information on Family Save so that I may contact their customer service. Help!I did not order any products from these companies nor do I have any pending purchases, .How do I get my money refunded. I have made contaqct with Family care and they were rude but still I received a cancellation number but my phone conversation was not a pleasant experience. How do I get my money back? read full review »