In January this year we changed our banking details for the medical aid, Key Health acknowledged this in writing - my daughter then had a claim which was to be refunded. After months, many phone calls and promises the money was paid into a closed or dead bank account that we had used about 5 years ago. We have been lied to on so many occasions and have now been told that we have to claim money from the bank which they put into with no authority. I then decided that I will not pay my monthly contribution until the amount has balanced itself out... read full review »