We moved from Charter Communications svc area to TWC on 9/1/10. On 8/27/10 I called to set up new svc which is cable / internet. I was told on 9/2/10 a tech would be out to install between 2-5 pm. That day came and around 4:32 I called spent over an hr waiting to talk to someone and find out where the tech was. I was informed that we cxld our appt.. I explain we did no such thing so we got another install appt on 9/4/10 between 8am-11am tech showed up @ around 9 am spent hrs getting the receivers ready and about 2 hrs later comes back in... read full review »