I ordered the Super Bob's Sofa and Love Seat for $1399 plus paid an extra $249 for the Goof Proof Protection Warranty. My cat damaged both pieces and Guardian (the underwriter for the Goof Proof Protection Warranty) told me that I could get a new Super Bob's Sofa and Love Seat to replace the damaged ones. All I had to do was contact Bob's to schedule the delivery. Bob's tried to deliver my replacement items twice, each time I rejected the deliveries because the replacement items were heavily damaged with pin mark... read full review »