Bait-and-Switch. Sometimes it pays to book it yourself. I attempted to book a two-night stay at a five-star Washington, DC hotel. The price offered on the otel.com website was $36 cheaper per night then the hotels best rate (which had to be paid in full, no cancellations at the time of booking). I went through all the steps, including providing credit card number, expiration date and CV2 code and hit "submit". I printed what I thought was a confirmation page from otel.com with cancellation policy on it and then waited to receive an... read full review »