I purchased a Kitchenaid Bowl Lift Stand Mixer in 2007. A few weeks ago the beater shaft housing separated from the main part of the unit and fell into a bowl of cake batter I was mixing. No warning, no indication there was a problem with the unit. Long story short, I called Kitchenaid, was told sorry the repair is on you. I asked to file a complaint. The CSR said that's fine but no one will call you back - and they didn't. I filled out the online contact submission on Kitchenaid's website. Audrey A. replied with a... read full review »