Well, received a phone call from StraightTalk regarding my refund that was promised 30 days after they received it. (They received it Sept 28, 2010 and still no check as of today!) After calling Walmart Headquarters, yesterday, Straight Talk did call today to tell me it was MY PROBLEM! (My notes have me speaking immediately to a Carlos at StraightTalk after after leaving UPS and telling him it was sent. Called them back a few days later initially they said they didn't receive it until I told them it was signed by name Barker at Medley... read full review »

Sad it has been almost two months and promised within 30 days I would receive my refund check from the day they received it. Oh, when I called, they never received it UNTIL I gave them the name, time it was received, then they "suddently" found it! After waiting over 30 days told they were "still working on it and be patient"! Calling Walmart Headquarters is just as bad. They have no direct line to them-must go by email but no response...at least never have had a return call! It is as if they don't want to be bothered!... read full review »

Where did I leave off? The backing of the phone was lost, and a replacement came, but not of the same brand, and the one sent a cheap model that had been abused, scratched and in bad condition. (Told they could do that!) After contacting Walmart Headquarters-and going back to Walmart store and the two managers spending about 1 hour with them-if I would return the damaged/abused, bad conditioned phone they would issue me a check within 30 days. Immediatly sent it via UPS, called Straighttalk and spoke with a Carlos who again said a check would... read full review »

Purchased the straight talk phone Aug, and immediately the back continually fell off. Lot the back; went to Walmart to be told they could do nothing about it; called Straighttalk to be told they would replace it once. it was received by them 9.2 10. Each time I called it would be 5-7 days. Two weeks ago promised it would be in my hands 24-48 hours. Still not here until yesterday. What came was a well-used cellphone "refurbished" and not even the same style; much cheaper without the features. Told it didn't have to be the same... read full review »