I wish I had found this website before calling these people. I accessed their website on August 20, 2010 and requested service to have locks changed. The time was scheduled for 2:00 pm. The locksmith called me at 2:15 to say he was still on the other job and would be there when he could. It was after 3:00 when he arrived. He changed 2 deadbolts and 3 locks and rekeyed all the locks. The bill was $894. The should have been my clue but I was so shocked by it, and late for a meeting that I paid it. After a week I thought about it and realized... read full review »