...We signed up for Verizon Wireless hoping to share in some of that excellent customer service we have had so much about. My husband was due a 20% discount on our Verizon bill through his employer. We initially signed up for our account under my name--because Verizon refused to allow us both to be named on the account--and had to close that account and REOPEN another one just under my husband's name, all for the discount. ...We did that. We reopened his account in his name and applied online for the discount. We received an error... read full review »