When we signed up for the service the price was listed as $26.88 for unlimited lifetime downloads. As we processed the order the final price was $67.19. It did ask us if we wanted additional options and we unclicked them all. We tried to go back and change the order and it would not let us. We then tried to email support and it said our email was not recognized. I finally called support over the phone and they refunded me the amount minus a $9.95 processing fee which they said was stated in the terms and conditions which we agreed to. There... read full review »