I'll try to be transparent and true in my story. I bought the WRONG replacement screen for my laptop. I realized I ordered the wrong one and asked for an exchange. They offered to exchange. I noticed the part I needed was worth less than the one I bought, but since they didn't charge me for shipping the replacement to me, I considered it a wash. I paid the shipping to send them the part. We then spent the next two months with me having a technician take pictures of my original screen so they can make sure they sent... read full review »