Bought profile GE Counter depth refrig Model PFCS1NJX, about 18 month ago. In June 2010, cooling erratic. called service dept after checking on line and booklet, > Service man came ( $178), . said walking in door probably thermostat blocked. bad design unavoidable to not block if shelf is full. new design has large cage allowing air flow around thermostat. Contacted GE . GE called with fictitious return number read full review »