I had VirginMobile (HIGHLY RECOMMEND) for over 7 yrs, but needed more features (Virgin has them all now). Saw an ad for Cricket and they appeard to have a wonderful plan, unlimited talk/text/web for $40 mo. Their coverage area appeared to be better than Virgin's (it's NOT). Ordered off their website. Very helpful customer service reps, could always get thru. Switched in Nov 09. Once they had my money and ported my number over, I couldn't get a hold of ANYONE! Not via phone, e-mail or chat. NEVER! Just perpetual hold or not even... read full review »