Earlier in summer I decided to cancelled my account because I am in school full time and decided to cut back on some of my bills temporary. I spoke with a gentleman which was very nice to me about the option. In the conversation I asked him what is the remaining balance on the account and he was unable to tell me because the way bill system work and the mistake a previous rep make.The customer representative told me they will sent me a kit and that they will charge the balance to the most recently account after the due date, I agree, and I... read full review »