I ordered a king size Fashion Group platform bed from Sleepy's about a year ago. It was of poor quality, and the slats have been gradually failing, and this past July, the whole bottom caved in. I called customer care and asked for a replacement. They said they could not replace the whole bed, but only the slats--which were a "special order" item and would take 3-4 weeks to arrive. This alone is absurd, as this was not a "custom" bed--it was a standard inventory item that they probably sell thousands of each year. There i... read full review »