Since June of 2010 I have been in touch with BOA (my original loan was with Countrywide). They have NEVER contacted me, though I have called them at least 1x per week since June. August 7, 2010 I faxed paperwork required to BOA CEO line. Sept 19, 2010 I was finally contected with Loan Negoitatoer's Manager (Dandella Harris, negotiator is Rashimi Kumar) who told me that they had fedexed paperwork to me, but I had called several times and they showed that the paperwork was scheduled to go out but never did. When I spoke with a manager, I... read full review »