I've noticed a steady decline over the last 10 years in the "care" in customer service but ever since the financial meltdown it seams as if the "service" has been entirely removed from peoples lexicon. What's up with that? Maybe when most of these companies where bailed out by the govt they thought they were no longer beholden to the customer anymore (even though it was our taxes that provide them with their buckets). You call up with a question about your acct and they act like you're intruding on... read full review »