New York Life Not Reliable to Give Correct Advice regarding Life Insurance and Death Benefit Process I know nothing about insurance death or dying and ask customer service specialist or company agents for advice guiding me through the process of helping me help my Grandma prepare for death. I have a lot to juggle since I chose to be my grandma's power of attorney as in home care assistant. My Grandma died peacefully and comfortably in my home Sept 20 2010 2:16 am. Thanks to the valiant efforts of the Rose Room Hospice I was able... read full review »