I purchased a Kenmore Elite Washer and dryer over a year ago. There was a problem with with something getting stuck and making the machine leak and making a noise. We had it fixed. 2 weeks ago same problem happened again which is about a year later. They said he would be there between 10-1 and he wasnt. Called Sears several times and they never contacted me back that day. He finally came at 4pm when I had to take my daughter to the MD. My other daughter was there and let me talked to him. He was unpleasant when I first got on the phone. Said... read full review »