I have experienced horrid customer service from Macy’s. I purchased a $1, 450 mattress set from the Washington Square, Tigard, OR location and was told it would be manufactured for me and was scheduled a delivery date and time. Two weeks later when the delivery truck arrived to my home on Sep. 9, the driver said his truck was too big to go up the steep driveway to my condo so they left without delivering my mattress. They refused to walk the mattress up the driveway. One month later I am still getting the run around about delivery. I... read full review »