It has been FIVE days since my initial complaint regarding having a pay-as-you-go Virgin number swapped with my Virgin pre-paid contract number. Still, NOTHING has happened. FIVE WORKING DAYS, mind you. Apparently the complaint has been 'escalated' but no one can tell me when the problem will be fixed. All this time, Virgin takes MORE money from me because I must BUY airtime while I wait. I am currently using my pre-paid number and NOT the one listed below, if you need to contact me, use the prepaid number which Chris Barnard... read full review »