"Consumer Reviews on Companies, Products and Services"

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Chase Bank
Mike Gilbert September 23, 2010
Had six charges of unauthorized activity and as soon as I noticed them, notified the bank and explained that I did not make the charges. Was told by their debit card resolution department (which is in the Manilla, Philippines) that I had to prove I didn't make the transactions. How the heck do you prove you didn't make the transactions if you didn't in the first place. Both the claims representative and her supervisor were rude and argumentative. When I called their regular customer service department he told me they were in the... read full review »
Filled under: Business & Finances Location: United States

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