I called SAU Insurance on the 28092009 03:20PM 0117777439, to enquire if I can get car hire extension as they have delayed in making a decision on my claim. The car hire has expired and the pane beater is still busy with repairs. I spoke to Phumi ( claims handler) who was very rude and unprofessional, she told me that I should be grateful that my claim was paid, as I did not do the inspection. she even said she was not expecting a call from me as i now very well that my claim was not suppose to be paid. All the time that I was dealing... read full review »