As of Tuesday after 3 calls and then Wed calling and Thursday calling Sears home Service, I have not had any results for coming out and checking and fixing my Air condition/ heat pump. One call told me that since I was in rural area which I am not it would take 24 to 48 hrs for someone to get in touch with me. I have never had such poor results with Sears trying to have an appliance fixed. I have been a customers of Sears for more than 30 yrs. My a/c is fixed no thanks to Sears because as of this minute on Friday I still have not heard from... read full review »