I bought an RCA DVD Home Theater System Model # RTD325W (on the box) within 22 hours of purchase I try to return/exchange the merchandise as it won't work. I carry the receipt (which also showed that I purchased a one year extended warranty) to the customer service desk. After waiting an hour an assistant manager (Chris Sanders) shows up and tells me that because the serial number on the box and the serial number on the equipment don't match he won't do anything for me. How was I to know that the serial numbers weren't... read full review »