We bought an expensive sectional from La-Z-Boy Furniture Gallery. Since the day it was delivered it has been saggy and uncomfortable. I phoned and wrote a letter to the manager right away to complain, but received no response. Now, less than a year old, the stitching is falling apart. Here's how it seems to work with La-Z-Boy. You go to the Furniture Gallery and choose one of the well-built, comfortable pieces they have on display there. You put a deposit on the one you select, and then wait for months. The one that's finally... read full review »