We purchased 49 Pella Architect Series Douglas Fir Double Hung windows and one patio door. We specifically wanted Douglas Fir windows and door. When I, Sharron, called Pella Corp. to inquire about the fact that we wanted Douglas Fir because it did not rot and was very strong, I was told that "Yes we have Douglas Fir products." I had to deal with the salesman, John McDonald, to purchase the products. We spent nearly two months getting our order together. On September 21, 2009, we met John McDonald. He took our money and we signed our... read full review »