All Safeway stores incorporate a form of control over thier employees called...secret shopper. We have to imagine each and every customer is the secret shopper. If you get pissed off because we are constantly repeating the same things over and over again it's because we don't know if you are the secret shopper and we do not want points against us. We have Atributes to memorize, Immediate attention, Greeting, Selling seggestion, Offer a sample, Product knowledge, close the sale, Escort, Parting comment. Some of these attributes have... read full review »