Terrible business practices! RTG is trying to steel $850 from my elderly parents. The store manager was never available the 3 times my parents went in to return the mattress that was certified "defective" by RTG rep that went to their home. The only seemingly honest person there was the assistant manager who told me that I could use the store credit for the return, because my mom never wants to step foot in the store again. So today I went in to use the credit ($700 because they will not take back the mattress cover that cost $50 and... read full review »