Be aware of incompetent employees at celular retail stores of AT&T Wireless that are not well trained and/or have the appropriate information to provide consumers. As a 7 year customer, I recently signed up for 2 more years contract and got the new Iphone 4G. As previous customer I always paid for phone insurance $5 a month for old cell phone. As I got my new Iphone and signed the 2 yr extension and paid $200, I was told by the incompetent store employee that these phones did not carry an insurance plan. After 5 days of service my... read full review »