Slow to provide service for mobility equipment they are under contract to provide for handicapped people. Preferred Home Care (PHC) mobility equipment department is extremely slow to provide service, or the use of a loaner, for equipment they are under contract to support. My medical insurance provider (CIGNA Health Care) uses PHC as a dedicated supplier of mobility equipment and they do not perform in a timely or professional manner. Nor do they respond to routine questions until pressured by CIGNA. Reported the need for service on Sept... read full review »