I purchased a car in September of 07 making monthly payments on time and sometimes early. On September 2008, I totaled the vehicle, since then Capital One has given me nothing but hell. On the day of total loss capital one said that my payoff balance was 16, 000 dollars and some change. My insurance company paid off $13000, My maintence plan was reimbursed, and my Gap was supposed to cover the rest. But to my surprise capital one still says I owe them $1397.61. This is crazy. This company has given me nothing but hell since I lost my truck... read full review »