A&E gave me a window of time that a technician would be arriving for a repair- 8am to 12pm. We waited. 12:30 rolls around with no technician in sight, so we call A&E. They say the technician will call us shortly with an arrival time. We wait another hour. Call A&E again. This time they tell us the technician just clocked out for lunch, and will be there is "about an hour". At this point, I am firm in pointing out to the customer service rep that we are NOT happy, that we were told the tech would be there BEFORE noon and it... read full review »