I purchased a television online as a xmas gift mid December. I received the item just prior to 12/25 only to find the wrong item had been shipped, a lesser quality and size television. I returned the television and two weeks later received the correct item however it didn't work. no picture nor sound. I shipped this item back and incurred a $45 shipping expense to do so. The slow, lazy customer service attendant advised to fax a receipt for shipping reimbursement. Again two weeks later received another item that was smashed down one side... read full review »