I order the FREE trial product and then received not only the product but two other products not ordered (gum & water)---are you kidding!!! I tried on several occasions to phone them to return the product with always an expected wait time of 40 - 50 minutes. I then tried to contact them via e-mail without success. The next month another order arrived --- another call and wait time. This time they disconnected me after 55-minute wait. I've contacted my credit card company and a dispute of charges in progress. This is a SCAM and I'm surprised that Oprah has endorsed this companyies product with unethical practices. read full review »