My Note to Louis Vuitton: I have recently had a second terrible experience at your Palo Alto, CA store. I will spare the details of the first incident since it has been resolved, but in short, it took multiple trips to multiple stores when a $3, 000 purse’s (a gift) part broke in less than 6 months. I am a valuable and frequent customer of Louis Vuitton. I purchased a pair of Louis Vuitton Evidence sunglasses back in July of 2008. These sunglasses cost over $720. I was very pleased with these sunglasses until they were stolen... read full review »