I am so disappointed in this company. We are a military family that lived on Little Rock AFB, and our only option for phone and internet was this company. 7 months later, we had to move because the government told us. First, I was on hold for over 30 minutes. I realize many companies do this on purpose to deter cancellations in hopes that customers will get frustrated being on hold and give up. I am disappointed CenturyLink engages in that practice. When I finally spoke to an agent, what did said agent say after I told him why we had to... read full review »