I have two student loan accounts with Nelnet and they make it impossible to make accurate payments. Every month I'm on the phone or emailing with Customer Service because they've applied my payment to the wrong account. In an attempt to "fix" their problems (which they blame on website technical difficulties and inability to create a way for users to make payments on one specific account) they constantly change the due dates for my payments. I can never seem to talk to the same person twice and I'm so sick and tired of... read full review »